What should I do if I'm charged twice for my booking?
There are different scenarios in which it will falsely appear that you have been charged more than once:
If you have made multiple payment attempts, you may see these charges reflected on your bank statements. They will be removed automatically, usually within a day, though this depends on your banking institution.
Additionally, a single flight purchase may be split into multiple charges. For instance, if you book a trip for two people for 205 USD, you may see the following charges on your bank statement:
100 USD (ticket 1)
100 USD (ticket 2)
5 USD (agency fee)
It is also possible that you accidentally made a double reservation and have been charged twice as a result. To resolve this issue, please contact us as soon as possible.
If you have made multiple payment attempts, you may see these charges reflected on your bank statements. They will be removed automatically, usually within a day, though this depends on your banking institution.
Additionally, a single flight purchase may be split into multiple charges. For instance, if you book a trip for two people for 205 USD, you may see the following charges on your bank statement:
100 USD (ticket 1)
100 USD (ticket 2)
5 USD (agency fee)
It is also possible that you accidentally made a double reservation and have been charged twice as a result. To resolve this issue, please contact us as soon as possible.